Privacy Policy

1. INTRODUCTION

Ocean6 Holidays, operating at 

www.ocean6holidays.com

, collects and processes personal data to provide travel booking services. This Privacy Policy complies with India’s Digital Personal Data Protection (DPDP) Act 2023 and Razorpay Payment Gateway requirements.​

We DO NOT store credit/debit card details. All payment information is securely processed by Razorpay using PCI-DSS Level 1 compliant encryption.​

2. DATA WE COLLECT

Data Category Examples Purpose
Identity/Contact Name, email, phone, address, DOB Booking confirmation, communication
Travel Details Passport, visa, preferences, health needs Travel arrangements, supplier coordination
Payment Transaction ID, Razorpay token (NO card details) Payment processing via Razorpay
Technical IP address, browser, cookies Website security, analytics

3. RAZORPAY PAYMENT SPECIFICS

What Razorpay receives from us:

  • Name, email, phone, billing address
  • Transaction amount and description
  • Razorpay-generated payment token

What we NEVER receive/store:

  • Credit/debit card numbers
  • CVV codes
  • Card expiry dates
  • OTP codes

Razorpay Security Features:

  • PCI-DSS Level 1 compliance
  • End-to-end encryption
  • Tokenization (card data replaced with secure tokens)
  • Real-time fraud detection​

Razorpay Privacy Policy

4. HOW WE USE YOUR DATA

Primary Purposes (Contract Necessary):

  • Process bookings (flights, hotels, tours)
  • Coordinate with travel suppliers
  • Issue travel documents
  • Handle payments via Razorpay
  • Provide customer support​

Marketing (Consent-Based):

  • Promotional offers
  • Travel recommendations

5. DATA SHARING

Recipient Data Shared Purpose
Razorpay Name, contact, transaction token Payment processing
Airlines/Hotels Name, passport, travel dates Booking fulfillment
Government As legally required Compliance
Professional Advisors Limited financial data Accounting, legal

No sale of personal data.

6. INTERNATIONAL TRANSFERS

Travel services require sharing data with global suppliers (airlines, hotels). By booking, you consent to these transfers with safeguards including encryption and standard contractual clauses.​

7. DATA RETENTION

Data Type Retention Period
Booking records 3 years post-travel
Financial transactions 7 years (tax compliance)
Razorpay tokens Per Razorpay policy
Marketing preferences Until withdrawal

Secure deletion after retention periods.

8. YOUR RIGHTS (DPDP Act 2023)

  • Access your data
  • Correct inaccurate information
  • Erase data (subject to legal retention)
  • Object to marketing
  • Withdraw consent
  • Portability (structured format)

Contact: 

experience@ocean6.in
or +91 98742 84569​

Response within 30 days.

9. SECURITY MEASURES

  • HTTPS/TLS encryption
  • Access controls
  • Regular security audits
  • Razorpay PCI-DSS compliance for payments
  • Data breach notification within 72 hours​

10. COOKIES POLICY

Cookie Type Purpose Consent Required
Essential Website functionality No
Analytics Usage tracking Yes
Marketing Targeted ads Yes

Manage via browser settings or contact us.

11. CONTACT INFORMATION

Data Protection Officer:
Ocean6 Holidays
16, Suren Tagore Road, Ekdalia, Ballygunge
Kolkata, West Bengal 700019
Email: 

experience@ocean6.in

Phone: +91 98742 84569

For Razorpay issues: Contact Razorpay support directly.

12. CHANGES TO POLICY

We may update this policy. Continued use constitutes acceptance. Significant changes notified by email.

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